Terms-Conditions

Terms & Conditions For Cutting Club Hair Boutique Ltd, Cleethorpes.

Our packages and deals come with their own specific terms and conditions which are subject to change. Please read all our terms and conditions before purchasing any of our deals or packages. Always ask for full T&Cs when calling to book a deal so you fully understand them.

  • Offers are subject to availability and terms can change on packages at any time
  • We require the name and details of the person who will be redeeming the package so we can credit their account.
  • After purchasing online you will receive an email this will be your proof of purchase please have this to hand when paying for your services. This has no monetary value and is only valid with the person named as the recipient of the voucher and cannot be exchanged for cash value.
  • You must keep your PayPal/Klarna receipt as proof of purchase.
  • Refunds can only be issued via PayPal on online voucher purchases only and within 5 days.
  •  Vouchers that are included in some of the packages have their own T&Cs which may include the voucher being valid with selected stylists on selected days. These vouchers can NOT be sold on, they have no monetary value and can only be redeemed by the package purchaser unless the terms state otherwise or unless a change of hands is agreed with the salon.
  • Monetary vouchers are valid against full priced hair services only (Unless otherwise stated) and cannot be used to purchase retail, discounted deals, other packages or beauty services.
  • Free vouchers and complimentary vouchers (for example vouchers we hand out as bonuses within the local community or included in deals) are also only valid against full-priced hair services only with only one deal being valid per visit (unless otherwise state). Please check the terms with us. No vouchers can be resold
  • Only one (1) offer can ever be redeemed at any one visit
  • Our Paid for Vouchers never expire but they are subject to change of terms and our packages are subject to change each year.
  • A voucher must be shown or no discount is given.

Klarna Payments

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Pre-Paid Packages

All packages are fully paid in advance and purchased online, over the phone or in the salon. Failure to give 48 hours notice to cancel your package or pre-paid package service booking will result in the package being classed as fully redeemed and will no longer be valid.

Refund Policy

Vouchers/Packages Purchased Online

Refunds are offered within 5 days of your online purchase prior to redeeming any services by emailing your request to hair@cuttingclub.co.uk or calling the salon. Please note, if you have booked your service at the salon we require 48 hours notice to cancel, failing to do so will invalidate your voucher or any refund.