Covid 19 Procedure

We are open. 

We hope you and your family and friends are safe and well. We are pleased to let you know that we are open for business. 

As you can imagine this is a new way for us and we are learning as we go.


Before your appointment: –

  • If you are unwell we are trusting you to cancel your appointment and re-arrange as in these times we could refuse entry, our team and guests health is our priority.
  • If you have applied a home colour by yourselves, we will need to book a consultation in the salon before we can make your appointment as time needs to be allocated.
  • If you are going to be late please call on 01472 694900 to let us know as soon as possible.
  • If we are running late, we will try and ring you or you will be told on arrival.

When you attend your appointment: –

  • Please attend your appointment on your own as we have no waiting area for partners or family.
  • Arrive five minutes before your appointment.
  • From the 8th of August  you must wear a mask* at all times whilst in the Salon (*There are certain exceptions and will be subject to management discretion; We would advise you inform us when making an appointment so we can confirm if you reason falls within the exemptions we have been advised by the government guidance). If you do not have a mask we can provide one at cost.
  • Please wait at the door at the marked area, if there is more than one person at the door please respect social distancing and stay 2m apart.
  • Please sanitise hands with the items provided. You will be escorted to a sanitised station allocated for your use.
  • P.P.E is provided for you if needed. Your stylist will be wearing a face shield at all times.
  • We sanitise every area and station before and after every client. Please be patient.
  • You may use the toilet. We ask that you clean and sanitise yourself after with the equipment provided.
  • Please bring as few personal belongings as possible.
  • At this moment we cannot provide refreshments or magazines, you are welcome to bring your own.
  • We are currently accepting both cash and card payments.
  • Please do not touch any retail products unless you are purchasing, we will be happy to get them for you.
  • There will be a small COVID charge to help with these changes.

Thank you for supporting us in these uncertain times, we look forward to seeing you soon.

Help us to help you #staysafe

Mr G, Jane and Dawn

Updated 07/08/20